Changelog

Follow up on the latest improvements and updates.

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Hostshare is delighted to announce two substantial updates aimed at improving the safety and financial aspects of booking through our platform. We've implemented robust damage protection and removed transaction fees for hosts, marking a significant stride toward better service and satisfaction.
What’s New:
Hostshare Damage Protection:
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- In partnership with Superhog, we now offer up to $50,000 in damage protection for all Hostshare stays. This new feature ensures that both hosts and guests can engage with more confidence, knowing that they are safeguarded against potential damages. This protection covers a wide range of incidents, providing peace of mind for every booking. Learn more about Hostshare Damage Protection
Removal of Transaction Fees for Hosts:
- We've eliminated transaction fees for all hosts on cleaning fees, shifting both damage protection and processing fees to the guest side. This change not only simplifies the financial process for hosts but also aligns with our commitment to prioritizing host interests and sustainability within the sharing economy. Read our full release on our fee philosophy
User Benefits:
  • The new damage protection helps protect hosts against unforeseen damages, reducing potential out-of-pocket expenses and disputes post-stay. This removes the need for security deposits for any stays.
  • By removing transaction fees for hosts, we’re ensuring that hosts receive their full cleaning fee compensation, enhancing their overall earnings and satisfaction with Hostshare.
Thank you for being a part of Hostshare. We value your feedback and are excited to see how these new features help enhance your experience on our platform.
Hostshare is excited to announce a series of updates aimed at optimizing our platform’s performance and enhancing the booking experience for both hosts and guests. These updates focus on improving map functionality, communication tools, and booking transparency.
What’s New:
Enhanced Map Loading and Searching:
- We’ve significantly improved the map loading and searching performance by eliminating redundant data loading, modifying the refresh rate of the map, and removing the green loader at the top of the page. These changes ensure a smoother and faster user experience when searching for properties.
5-Day Availability Bubbles on Listing Cards:
- To provide a consistent and informative view, we've added 5-day availability bubbles directly onto the listing cards, mirroring the availability indicators already present on the map. This feature allows users to quickly assess the availability of a listing without needing to navigate away from the search results page.
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Quick Contact Options Post-Booking:
- We've added functionality to copy the email and phone details on both the host and guest sides, enabling quick and easy contact after a booking is confirmed. This enhancement supports better communication between parties, streamlining the interaction process.
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Enhanced Transparency for Instant Bookings:
- In an effort to maintain transparency and set accurate expectations, we have added warnings and additional information regarding instant bookings. New communications outline the current success rates and potential issues that could arise, ensuring guests are well-informed before and after making a booking. Additional messages are sent at critical points to reassure guests that we are actively working to confirm their booking or assist in finding alternative accommodations if necessary.
Bug Fixes:
  • Fixed a bug that allowed users to delete calendars even though they should be restricted from doing so to prevent double bookings.
  • Added support for a new calendar .ics link that checks the content disposition for ics file as a fallback
Hostshare is proud to announce two significant updates that enhance both the user and admin experiences, streamlining operations and improving efficiency across our platform.
What’s New:
5-Day Search Bubbles - Dynamic Map Pin Feature for Enhanced Search:
We've launched an innovative map pin feature that transforms how users search and preview listings. This new tool displays availability directly on the map and listing cards, showing the next 5 days with visual indicators for available dates. Designed to drastically reduce the time it takes to find an available stay, this feature simplifies the booking process, helping users quickly identify and secure accommodations.
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The new map pin feature offers a quick visual representation of short-term availability, making it easier than ever to plan stays without the hassle of navigating through fully booked dates.
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Robust Admin Control for Booking Adjustments:
Updates on the admin side now allow for more agile management of bookings. Admins can quickly modify bookings upon request by either guest or host, with automatic adjustments to night transactions and payouts. This ensures accurate crediting or debiting of nights from listings and users, and aligns financial transactions with these changes, streamlining both customer service and financial oversight.
In response to feedback with our new onboarding flow, we added the 2-step process for calendar syncing to include "exporting" a listing calendar.
New Features:
Enhanced Calendar Sync Modal:
We've introduced a new modal that prompts users to export their Hostshare calendar and import it into their personal or other hosting platform calendars. This change comes after recognizing the need to reintegrate the calendar export prompt, which was inadvertently omitted in our recent onboarding updates.
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Updated Email Notifications:
Alongside the new modal, we have also updated the "approved and live" email notifications to include a prompt for users to synchronize their calendars. This ensures that all hosts are reminded to keep their availability up to date, reducing the risk of double bookings and improving the guest experience.
We are excited to roll out significant updates to the admin side of our platform, focusing on improving analytics, user management, and fixing several bugs to enhance overall functionality and decision-making.
New Features:
Enhanced Admin Analytics:
We've upgraded our admin analytics capabilities to provide deeper insights into user behavior and platform interaction. These updates allow us to monitor trends across users, bookings, and listings on a weekly, monthly, and yearly basis, facilitating more informed product decisions.
Improved User Table Views:
Several enhancements have been made to the user table on the admin side. Now featuring more detailed information including subscription status, listings, and nights, these updates enable our team to better understand and support our users, ensuring quicker access to vital information.
Bug Fixes:
  • Addressed issues with the mobile menu not correctly switching between travel and hosting options, enhancing navigation reliability on mobile devices.
  • Fixed a critical bug where nothing would happen if a membership was cancelled and the user attempted to make a booking. Users can now receive appropriate feedback and guidance in such scenarios.
  • Resolved a bug preventing users from changing their profile pictures, ensuring a smoother and more responsive user profile management experience.
  • Corrected a flaw where entering a discount code was not updating the user's record in the database for tracking purposes. Discount codes now function correctly and are properly logged.
  • Fixed an issue in the admin bookings table where clicking on a user redirected to the host user’s view instead of the admin booking side. This update ensures correct navigation, enhancing admin workflow.
  • Improved the handling of cancelled bookings on the admin side. Actions are now disabled for cancelled bookings, but the page remains active, allowing admins to view details and add notes as necessary.
Improvements:
  • Refined Guest Modal:
    We've updated the listing guest modal to exclude infants from the maximum guest count, aligning our booking parameters more closely with Airbnb's policies.
  • Enhanced Airbnb Availability Check:
    Recently, we introduced an "Airbnb availability check" feature to encourage guests to verify date availability on Airbnb before booking. We've now enhanced this feature by enabling the Airbnb link to automatically load with the selected dates when clicked, facilitating a one-click confirmation of availability.
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Bug Fixes:
  • Payouts Page Access:
    Resolved an issue that was preventing some users from accessing the payouts page. This hotfix ensures that all users can navigate to and manage their payouts without interruption.
  • Footer Contact Link Fix:
    Fixed a bug where the contact link in the footer was not correctly launching the support chat. Users can now reach out to support effortlessly through the corrected link.
Simply by listing your property on Hostshare, you can now stay at other properties for just the cleaning fee. No membership required until your next stay. We believe so strongly in the value of our platform that we've removed the time limit on trials. It's our way of letting you experience the full benefits before deciding to subscribe. Below, you'll find a detailed list of all the updates in this release:
Enhanced Onboarding and Listing Activation:
  • Onboarding Travel Page:
    Start your Hostshare experience by exploring a preview of featured places and pin locations on the map. This introduction is designed to inspire you to add your listing and join our vibrant community.
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  • Simplified Listing Submission:
    We've refined the process to submit your listing for review. We removed almost 8 steps in our onboarding process from the signup to submitting the listing for review. Immediately after submission, you'll be guided through the necessary steps to ensure your listing meets Hostshare’s standards, helping you go live smoothly and quickly.
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  • Immediate Engagement:
    With our new onboarding flow, as soon as your listing is approved - it goes live. This unlocks your ability to fully use the platform, including booking your free trial stay of up to two nights. It's our way of saying thank you and welcoming you aboard.
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Key Updates and User Benefits:
  • Unlimited Trial with Membership Activation Prompt:
    Enjoy the flexibility of an unlimited trial period. You’ll be prompted to activate your full membership when you're ready to make bookings beyond the trial, ensuring you have all the time you need to experience Hostshare without commitment.
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  • Enhanced Mobile Usability:
    We’ve made several updates to improve how Hostshare works on mobile devices. From easier navigation in the menu to streamlined booking processes, every change is made with your convenience in mind.
  • Detailed Submission and Review Guidance:
    The end of the "go live" flow has been updated to better explain the submission for review process. New content guides users through what to expect during the review stages and what happens once their listing is approved.
  • Key Details Page Enhancements:
    This page now includes the Hostshare pledge, ensuring all users commit to our community standards as part of the listing process.
  • Updated Notification Language:
    Email notifications sent to users have been revised to reflect the new listing status updates, including pending, in-review, approved, and live statuses.
Admin Tools for Better Support:
  • Flexible Admin Controls:
    New admin features such as the ability to approve and go live simultaneously offer us the flexibility to support your listings more effectively. Additional tools to unlist or adjust free nights help us manage the platform to better suit your needs.
  • Enhanced Record-Keeping:
    With added note capabilities, our support team can keep detailed records of interactions and bookings, ensuring that we can provide you with personalized and timely assistance.
Your Feedback is Vital:
Your input is crucial as we continue to refine and enhance the Hostshare experience. Please let us know how these changes work for you and if there are any other improvements you’d like to see. Your feedback helps us build a better Hostshare for everyone.
Thank you for being a part of our community. We look forward to seeing your listings go live and celebrating your success as a Hostshare host!
Enhanced Mobile Navigation:
  • We've introduced a new mobile navigation menu for both traveler and host modes, offering a user-friendly way to navigate the app on mobile devices.
  • A new travel nights card has been added to the menu, allowing users to easily see their available nights and providing clear call-to-actions for necessary steps like adding a listing or completing their subscription.
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User Interface Improvements:
  • Fixed a navigation loop bug on the confirm and pay page, improving the booking process and preventing users from getting stuck while trying to make a payment.
  • Updated the guest input process, setting the default number of guests to 0 to encourage accurate guest data entry.
Integrated Chat Support:
  • The Intercom chat button has been repositioned to reside within the mobile menu, consolidating tools and features into a more intuitive interface, now labeled as "Live Chat."
Booking Enhancements:
  • Added an alert notification for users to verify Airbnb listing availability before booking, aimed at reducing the chances of double bookings and ensuring a smoother reservation experience.
Coming Soon:
Improved In-App Navigation:
  • Plans are in place to convert each page within the app into tabbed interfaces with back buttons, addressing current navigation challenges and enhancing the flow between pages.
Search and Map Experience Overhaul:
  • We are working on extensive updates to the map and search functionalities to refine the user experience, making it more intuitive and effective.
Listing Page Updates:
  • Future updates will focus on making pricing and fee details, such as cleaning fees, more transparent and easily accessible on the listing pages.
Forward Look:
These updates are just the beginning of our journey towards a fully optimized mobile experience on Hostshare. We are releasing our PWA also very soon which will work like a normal mobile app that you can download right form the website. We are dedicated to continuously improving our platform based on your feedback and the evolving needs of our community.
Thank you for your continued support and engagement. We look forward to bringing more enhancements to make your Hostshare experience as seamless and enjoyable as possible.
Key Updates to Hostshare: Enhancing Free Nights Management and Mobile Experience
Hostshare is excited to announce a comprehensive update to our platform, focusing on enhancing the management of Free Nights and significantly improving mobile usability. These updates are designed to enrich the Hostshare experience, making it more flexible and user-friendly.
Free Nights Transaction Management:
Free Nights Page Enhancements:
  • Users can now view a detailed summary of all free nights available in their account, grouped by expiration date.
  • Each transaction for free nights is now broken down to provide clear visibility and manageability.
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Admin Free Nights Adjustments:
We've completed extensive updates to the free nights transaction pages, taking into account the complexities involved with various user subscriptions. Enhancements include:
  • Updated free nights records and history.
  • Refined the transaction history for free nights to provide clearer historical data.
  • New feature for admin to make adjustments on the fly for users as needed
Significant Bug Fixes:
Search and Calendar Usability:
  • Fixed a persistent double-click bug on the search page affecting listing interactions.
  • Addressed multiple issues related to calendar syncing and import errors, enhancing the reliability of booking dates.
Mobile Usability Enhancements:
Comprehensive Mobile Updates:
  • Introduced a new mobile menu component and updated the context and headers for a consistent look across devices to be expanded on later.
  • Enhanced layouts, including adjustments to content margins and alignment, ensuring that everything from trip grids to search result listings displays correctly.
  • Various UI components, such as the BookingGuestsTableCell and calendar headers, have been optimized for mobile interaction.
  • Removed unnecessary elements like the floating ViewMap button and corrected menu active states to ensure smoother mobile experiences.
Forward Look:
As Hostshare evolves, these updates lay the groundwork for more intuitive interactions and streamlined processes across both desktop and mobile platforms. We're committed to continuously improving our service to meet the needs of our community.
We appreciate your feedback as it helps us shape a better Hostshare. Stay tuned for further enhancements and thank you for being a part of our journey!
Celebratory Note:
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Today also marks the deadline for our original beta users to lock in their one-year free membership. We're thrilled to provide this gift as a thank you for being part of our journey from the start.
As we move forward, Hostshare remains committed to enhancing your travel and hosting experiences. We're excited to continue this journey with you, now backed by a supportive membership model that helps us grow and serve you better.
Thank you for being a vital part of our community. Here's to many more years of successful sharing and hosting on Hostshare!
What’s New:
As we celebrate Hostshare's first anniversary, we are excited to announce significant updates that mark a new era for our platform. Today, we transition to a membership model, enhancing the experience for all users and introducing special offers to ensure everyone can enjoy what Hostshare has to offer.
30-Day Free Trial:
- As part of our new membership system, new users are welcomed with a 30-day free trial activated during the "Go Live" process. Enjoy your first stay of up to 2 nights on us, without any membership commitment.
- After the trial, users can choose to activate their full membership to unlock additional nights and benefits. Several new call-to-action cards have been integrated throughout the app to inform and guide users about the trial and how to activate their membership.
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Membership Management Updates:
- We've introduced enhanced functionality for managing memberships. Users can now easily adjust their payment methods, modify their membership details, or cancel if necessary, all within the app.
- These updates provide greater flexibility and control over how users engage with Hostshare, ensuring a seamless transition from free trials to full memberships.
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Bug Fixes and UI Enhancements:
Various Hotfixes and UI Updates:
- To support these changes, we have implemented various hotfixes and updated the user interface across the app. These adjustments are designed to improve user experience and integrate the new membership features smoothly.
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